The Panyu District Tax Bureau of Guangzhou built the DA Yu Tax Perception Platform on its big data infrastructure, aggregating and analyzing data from previously siloed systems to enable dynamic monitoring and intelligent analysis of the entire tax service process. The platform shifts from reactive to predictive service by analyzing data to anticipate taxpayer needs and initiating proactive outreach. It has established 16 proactive service categories including credit restoration and medical insurance refunds, successfully predicting over 7,000 taxpayer needs. The smart command center's data dashboard monitors foot traffic in real time, triggering dynamic window allocation when queues form, reducing average wait times by 33% and increasing resource utilization by over 62%. For risk control, the platform monitors equity transaction tax filings across multiple dimensions with a 90% risk identification rate.
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Guangzhou Panyu Tax Bureau Builds AI Perception Platform for Predictive Tax Services
Guangzhou Panyu District Tax Bureau launched the DA Yu Tax Perception Platform, leveraging big data to dynamically monitor and intelligently analyze tax service processes. Since deployment, average wait times dropped 33%, resource utilization increased over 62%, and over 7,000 taxpayer needs were proactively predicted.
2026-07-20