Researchers from the State Taxation Administration training academy wrote that AI is already improving taxpayer consultation, filing support, risk alerts, and targeted policy delivery. The article highlights 24-hour intelligent consultation, smart prefilling, and policy-to-person matching, while stressing that authoritative and continuously updated knowledge bases, human review at key decision points, and full interaction traceability are necessary to keep tax-service AI safe and controllable.
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Building AI tax service assistants with human-centered controls
A China Tax Daily article argues that AI tax service assistants should support consultation, prefilling, risk alerts, and policy matching while relying on authoritative knowledge bases, human review, and traceability to control hallucination risk.
2026-06-20