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Shenzhen Tax Uses AI Tagging to Improve Tax Service Response Accuracy

Shenzhen tax authorities are using AI tagging and large-model analysis to improve how taxpayer requests are handled. The approach targets frequent issues such as digital invoice quota requests and shifts service from passive handling to more precise response.

Industry News中国税务报Source
2026-07-19

The Shenzhen tax bureau has embedded digital analysis into taxpayer request handling. Public reporting says the bureau created specialized response posts for frequent issues such as digital invoice quota requests, and uses AI and large-model technology to tag, classify, analyze, and route cases automatically. It also combines this with tailored enterprise support and escalated consultation for complex tax matters, linking service, risk control, and policy guidance more closely.