A report from the Nanshan tax bureau in Shenzhen says its tax publicity month activities combined an AI sticker generator, online H5 knowledge quizzes, and in-person enterprise guidance in a single outreach workflow. Officials used the format to answer questions on individual tax settlement, small business support, and R&D super deductions, while also visiting AI companies to explain applicable policies. For the tax informatization sector, the case suggests AI is no longer limited to back-office administration or chatbot scenarios. It is also being used for front-end engagement, content distribution, and policy guidance redesign, pushing tax service from one-way communication toward participatory and scenario-based interaction.
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Nanshan Tax Bureau Brings AI Interaction into Tax Outreach Scenarios
Shenzhen Nanshan tax officials combined AI sticker tools, H5 quizzes, and on-site guidance in a tax outreach campaign, showing how AI interaction is being used to improve reach and advisory efficiency.
2026-07-21