The Zhejiang Provincial Tax Bureau published the winning-bid result for its 2026 project to upgrade phone-based intelligent response with large-model technology. The notice shows Alibaba Cloud won the contract worth RMB 2.298 million, with scope centered on core intelligent-consultation capabilities and a delivery cycle covering deployment, optimization, trial operation, and warranty support. The procurement signal shows tax authorities continuing to embed large-model capabilities into hotline response and intelligent consultation systems so they can improve service efficiency, knowledge retrieval, and answer consistency. For the tax-informationization market, it is a concrete sign that AI-driven taxpayer-service infrastructure is still moving from planning into implementation.
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Zhejiang Tax Bureau Announces Winning Bid for LLM-Based Phone Response Upgrade
Zhejiang tax authorities announced the winning bid for an LLM-based upgrade to the phone response system, highlighting continued expansion of large-model capabilities in hotline consultation and intelligent taxpayer-service workflows.
2026-08-03