A government procurement notice from Zhejiang's tax authority shows that in 2026 it plans to upgrade the 12366 hotline with large-model-based phone intelligent response, covering smart voice navigation, frontend adaptation, data-statistics support, integration with related applications, and speech-text algorithm tuning. The plan indicates that tax hotline services are moving from traditional Q&A toward a broader intelligent-consultation and data-collaboration system.
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Zhejiang Tax Outlines a Large-Model Upgrade Plan for 12366 Intelligent Response
Zhejiang tax authorities disclosed a large-model upgrade plan for 12366 intelligent response, linking voice navigation, data support, and application integration in one service-upgrade track.
2026-08-13