News Detail

Baoshan Tax Opens Its Interaction Center to Demonstrate a Smart Tax-Service Collaboration Upgrade

During a government open-month event, Baoshan tax officials opened their taxpayer interaction operations center and 12366 work area, showcasing voice service, video interaction, remote assistance, and coordinated handling as a visible smart-service capability rather than an isolated feature.

Industry News国家税务总局上海市税务局Source
2026-09-03

According to a September 2, 2026 article from the Shanghai tax authority, Baoshan's tax bureau invited tax-service intermediaries to visit service windows, fast-track zones, and the taxpayer interaction operations center to see how quick handling, interactive service, and coordinated assistance work in practice. The public report says participants experienced voice communication, video interaction, and remote assistance firsthand, showing how tax services are improving from merely available to faster and easier to use. Follow-up sessions also covered intermediary supervision, tax-credit management, and common tax-risk prevention while gathering suggestions on workflow optimization, precision policy delivery, and broader interaction coverage. The case shows tax informatization combining online interaction, human collaboration, and compliance guidance into one coordinated service chain for professional agencies and enterprises.